Respectful and Positive Communications on Social Media for Local Councils

Respectful and Positive Communications on Social Media for Local Councils

60 Minutes


This module is designed to provide local councils and councillors with an introduction to strategies needed to get the most from positive communication and engagement on social media.

For local councils large and small, and increasingly for councillors, social media is a hugely important component of community engagement. Social media is increasingly being utilised by councils and councillors as a tool to stay in touch and engage with communities.

Yet there are challenges and barriers that prevent councils and councillors from reaping the full benefits of social media, and that's what we're going to explore in this module.

After completing this course, learners will be able to:

  • Consider the opportunities and risks that social presents to both councils and councillors from a civility and respect perspective.
  • Explore a range of strategies that councils and councillors can put in place to set themselves up for social media success.
  • Consider what we ‘sound like’ on social media and how our 'digital tone of voice' can impact how both how we come across to others, as well as impacting how others engage with us.
  • Understand how we can use social media to demystify the role of our council and our councillors.
  • What to do if things go wrong: how to manage a range of scenarios from trolling to harassment and what steps to take.

Event Information

Event Date Go at your own pace
Registered 1
Price £16.00
Location Online
Categories Councillor Online Courses, Clerk Online Courses, Council Employee Online Courses

DAPTC Logo 4 WO

Contact

Telephone: 01305 224460

Member Advice: advice@dorset-aptc.gov.uk

Member Training: training@dorset-aptc.gov.uk

General Enquiries: info@dorset-aptc.gov.uk

Office Hours: Monday to Friday 9am to 2pm

 

DAPTC Logo 2 WO